Our custom trip worked out perfectly. We were met at the airport as arranged and given our vouchers for the trip. All hotels expected us and each one met my requirement of first floor room, air conditioning, and close to town. All transfers were either private or shared in a mini-van and we were always picked up on time.
Overall, we had a great time. While we didn't see the quantity of wildlife I had hoped, we certainly saw quality.
In Tortuguero, Jerry got pretty up close and personal with howler monkeys. We both got close to a sloth and watched it come down from its tree ... not something you see very often.
We saw quetzels. We saw scarlet macaws. We got to see all four species of monkeys in Costa Rica. Jerry got lots of hummingbird pictures.
Before we left, I promised Jerry that he would be taking bird pictures right from our hotel grounds. Looking, for instance, at pictures of the toucan he photographed from poolside in Manuel Antonio, he said I kept my promise.