Saturday, April 20, 2013

Kudos to FRA, Germany's Frankfort Airport

Many, many more airports need to do this. The airport has begun to install departure information boards in Terminals 1 and 2 that show the average walking times to various gates. As the flight is assigned to a gate, the board will display the amount of time it would take an average person to walk to that gate from the sign's location.

Eaight boards are being installed behind the security screen areas and passport check area in Terminal 1 (2 in Pier A and the rest in the non-Schengen part of Pier B). There will be a new board in the Schengen part of Terminal 2.

For travelers with mobility problems, is their gate is in the new C/D pier between terminals 1 and 2, they may take advantage of a free shuttle that runs regularly through the corridor.

The airport has also set up a "fast lane" at security. If your flight is departing in less than 30 minutes (just check the screen at the check point) you may use the fast lane.

Traveler treatment like this would have been most welcome to me and my husband during our recent dash through EWR from our international flight to our domestic flight.

No comments: