Very good friend of mine, who has sailed everything from Carnival to Regent and Seabourne, just came off of her first Cunard cruise.
She called and told me that not only was this her first Cunard cruise but it would be her last Cunard cruise. She said service was awful. Food was better on the last Princess cruise we took together. All in all she found the class system on the ship unpleasant and won't sail on Cunard again.