Wednesday, April 16, 2008

Delta and Northwest Merger

The Delta and Northwest merger has been big news in the travel industry over the past couple of days. All the hype about the size of the airline. All the questions about route changes.

All I want to know is if this will mean better service for us, the customers. On a positive side, an airline with a huge trans Pacific presence (Northwest) will be joining up with one that has the largest number of trans-Atlantic flights of any US domestic airline (Delta). So if one does a lot of international travel (me?) I could rack up the frequent flyer miles in one account.

On the other hand, Delta has a worse rating for lost luggage and involuntary bumping. (Make a note for yourself: When you fly Delta, fly only with carry-ons.)

To read more about this merger: USA

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